Wireless Installer Tech

By February 11, 2021 Careers

Full Job Description

Pay Range: $13-$20/hr (Pay based on relevant experience. WISP/networking experience strongly valued.)

Physical Demand’s : Ability to lift/move up to 60lbs. Ability to climb a ladder and work on roofs. Ability and dexterity to work in the infrastructure of a home, including attics and crawl spaces. Ability to work in all inclement weather conditions. Must be comfortable using tools to install equipment. Work Environment: Tasks are regularly performed with exposure to outdoor weather conditions. May work in high, precarious places.

Description : The Wireless Installation Tech is the face of Skyber and requires a combination of excellent people skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of configuring network equipment.

Key Responsibilities

  • Perform site surveys for potential customers to evaluate serviceability.
  • Effectively communicate details of services and function of equipment to customers
  • Daily use and intricate knowledge of programs and software used to manage customer accounts
  • Diagnose customer issues using critical thinking at service calls and restore functional service to existing customers.
  • Install new customers with Internet service, which includes mounting equipment at roof height, running Cat5-E cable the outside of buildings into the customer’s residence.
  • Configure routers and customer computers for access to Internet services.
  • Perform equipment upgrades for existing customers
  • Assist with tower site and in-shop duties as required

Experience: A high school diploma or equivalent is required. Minimum 1 year experience in internet/satellite/cable installation. A WISP background is highly valued.

Skills:

  • Must be professional in dress, speech, and manner.
  • Ability to work independently, using sound judgement principles.
  • Must be able to safely use ladders and be comfortable working on roofs and running cables to different parts of a building.
  • Must be able to work outside in all weather conditions every day.
  • Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
  • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
  • Must demonstrate a desire to learn, supported with a love for technology.

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

License:

  • Driver’s License (Required)
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